In the manufacturing industry, crises can arise from anywhere at any moment - whether it's an ethical issue, data breach, production setback or even a natural disaster. Each of these potential disruptions holds the power to severely affect a company’s reputation, operational stability and financial health.
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In the dynamic world of public relations, understanding the nuances of earned media is more crucial than ever. Unlike paid or owned media, earned media stands out as the gold standard of credibility and authenticity in brand promotion. It refers to the publicity a brand receives through efforts not directly paid for or controlled by the brand itself. This could range from a journalist's favorable article in a leading publication to glowing customer reviews shared across social media platforms.
This year's PRSA Pittsburgh Renaissance Awards, held Jan. 25 at the Fairmont Pittsburgh, celebrated the power of storytelling and innovation. It was an evening where remarkable work was recognized, and we couldn't be prouder of the honors that our clients and teams received. Eat'n Park's corporate history, "The Story Behind the Smile", Kingspan Insulated Panels' 2022 Sustainability Report, and our very own "Day in the Life" drone video were shining stars of the evening. Our motto at Pipitone is expect GREAT, and each of these projects lived up to that promise.
Third in a Three-Part Series
Clients often ask: What’s the difference between an issue and a crisis? A crisis has greater potential for harm – to others and to the reputation of the company – and a greater sense of urgency than an issue, often the result of media involvement. As a channel to your audience, media amplify your messages, and that changes interest, timing, demands and expectations.
Second in a Three-Part Series
Everyone would agree that the best way to manage a crisis is not to have one. But a crisis could hit any business or organization at any time. The “it won’t happen to me” belief is flawed, so a crisis communication plan is essential.